Frequently Asked Questions

HOW DO I PLACE AN ORDER?

Select a product from the ‘Shop’ option on the main menu, then click the ‘Add to Cart’ button and follow the simple steps to complete your order.

HOW SECURE IS MY PERSONAL INFORMATION?

Golden Spice Cosmetics adheres to the highest standards to protect your personal information.

Your credit card information is encrypted during transmission when you checkout, using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

HOW SAFE ARE YOUR PRODUCTS?

Our products have been safety assessed and are therefore fit for human use. Our manufacturing process complies with Good Manufacturing Practices.

CAN I USE YOUR PRODUCTS ON MY CHILD(REN)?

Due to the presence of salicylic acid in the natural preservative used, Spice Cream is not suitable for use on children under the age of 3. Subscribe to our mailing lists for future updates regarding children’s products.

ARE YOUR PRODUCTS TESTED ON ANIMALS?

Our products have been trialled on human volunteers only. We never test any of our cosmetics on animals.

ARE YOUR PRODUCTS VEGAN?

Currently, all products are considered suitable for vegans.

ARE  YOUR PRODUCTS NATURAL?

Our products contain a mixture of both natural and safe synthetic ingredients. For further information on ingredients, please see our Ingredients page.

DO YOU SHIP INTERNATIONALLY?

Currently, we ship to all parts of the UK. Subscribe to our mailing list for future updates regarding changes to our Shipping Policy.